So I am on a bit of tirade these days. Getting pissed off at the lack of compassion and understanding for us Deaf/deaf/hearing impaired/late deafened ...whatever pigeon hole we decide to deposit us in.
I get little response on email when I launch into my canned approach of "why do you not have the ability for us hearing challenged to express our complaint ...etc" The world is built for hearing and we sadly have an invisible handicap. As much as I dread that word, I have to face up to the fact that I am challenged and I use "coping" strategies to get through the day. I am different than when I was on top of my game. I was in hearing world, master of David's universe and carried on like there was no end to the sound of life's concerto.
Well as you know, it ended like like a piano getting dropped out of the proverbial window and landed on my auditory nerves.
Now I live in new place that requires new living strategies to get the message.
I changed, but the world did not.
If you want to complain, one has to pretty much dial a 800 number in business hours of course and state your beef. Phones are a challenge for me, and if they recipient's phone is a VOIP phone (usually in some South Asian locale) I struggle.
So I ask if they can provide an email for me to send my issue.
Nine times out of ten, there are no way of sending an email to get issue resolved.
I was on a long flight recently with Air Canada from Toronto to Las Vegas. The 4 1/2 hours is killer, but it is especially long if one cannot use the many features of the in seat entertainment device to watch shows/movies/documentaries etc.
NO CLOSED CAPTION!
Do deaf/Deaf not fly?
So try and express ones disbelief at the lack of sincerity in offering closed caption for the 35 million hearing challenged in North America
We are not a small number, yet we get treated like "who cares about this group"
If I was in a wheel chair, I might get attention if the airline did nothing to help me get into my seat, or off the plane.
But because I "seem" normal, and I do hear sound through my cochlear implant, there is a prevailing attitude of "but he hears, so why is he bitching"
I hear sound, and up front and personal I can read lips and get the idea of the conversation.
Television, loud speakers, public address, radios etc etc etc, are a different story.
Closed caption is easy to do, even on a tiny airplane screen.
It seems that whatever is easy to do, is easy not to do.
Sad is it not?